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Tax Filers FAQ: How do I get a copy of my tax return and W-2? You should have a copy of previous returns in you records, if not, you have a few options: If TaxQue prepared your previous return, then you can get a copy of your tax return from any one of our offices. Otherwise, as long as you filed your tax return with the IRS, you can request a photocopy of your return, or a computer transcript (a line-by-line listing) of the information on your tax return. Photocopies and transcripts can be obtained free from the IRS. If you need an actual copy (not a photocopy), then you must complete Form 4506 and pay a $23 fee for your tax return and all related tax information (Form W-2, etc.). Your employer is required to mail your completed Form W-2 (copies B, C, and 2) showing your compensation and tax withholding amounts for the calendar year by January 31 of the following year. If you do not receive your W-2 by January 31, then contact your employer to confirm your address and find out when the form was mailed. If you still have not received your W-2 by February 16, then you can call the IRS for assistance at 1-800-829-1040. An IRS representative will complete a W-2 complaint on Form 4598, Form W-2, or 1099 Not Received or Incorrect. To find a TaxQue office near you, click here. We have flexible office hours, so you can stop in or schedule an appointment to have your taxes prepared when it´s convenient for you. Make sure to bring the following materials to your tax interview: * Wage statements (Form W-2) How much will TaxQue charge to prepare and file my taxes? Our fees are based on the complexity and number of forms required to complete your tax return. Complex tax returns take longer to prepare, so fees are higher. Please contact your local TaxQue office at toll-free (877) 350-1040 or by clicking here to find an office near you. How can I find the nearest TaxQue office? Click here for our Office Locator or call toll-free (877) 350-1040. Our friendly staff will answer any questions you have right over the phone, and they can quickly set up an appointment for your tax interview. What are TaxQue´s local office hours? Click here or call toll-free (877) 350-1040. Many of our offices have flexible evening and weekend hours so you can schedule an appointment that´s convenient for you. Remember that no appointment is necessary. When will I receive refund money? At TaxQue there many different ways for you to receive your tax refund, choose from any of the following options: * IRS Direct. Receive your refund directly from the IRS if you file your return using IRS e-file. You will receive your refund within 13-21 days if you choose to receive your refund by mail and within 11-17 days if you authorize the IRS to directly deposit your refund to your bank account. How do I update my personal information? To update your personal information for purposes of withholding, you should use Form W-4, Employee´s Withholding Allowance Certificate. If you get married or divorced, if a child is born, or if you no longer can claim a child as a dependent, you will need to complete a new Form W-4. Employers must give you a Form W-4 to complete when you start work. You can also request a Form W-4 from your employer at any time to reflect a change in your tax situation. Am I eligible for Earned Income Credit (EIC)? The EIC applies to low-income workers who have earned income under $30,338. It is for certain people who may or may not have a qualifying child or have children living with them. EIC is subtracted from the tax owed. The credit can be refunded even if you do not owe any tax. Taxpayers with children who have earned income and modified adjusted gross income (AGI) or less than $30,338 ($34,458 if you have more than one qualifying child) could be eligible for a maximum credit of $2,604 ($4,300 if more than one child). To qualify for EIC, you must meet each of the following requirements: 1. You must have earned income. The definition for foster child has been changed for tax years after 1999: An "eligible foster child" for Earned Income Credit and Child Tax Credit is an individual who: 1. Is a brother, sister, stepbrother, or stepsister of the taxpayer (or the descendant of any such relative) or is placed with the taxpayer by an authorized placement agency. Am I eligible for a Renter´s Rebate? You may be able to claim a Renter´s Rebate in your state if your income does not exceed certain limits and other conditions are met. Requirements vary from state to state. Contact your state´s Department of Revenue to find out how to qualify for this rebate. What is a RAL (Refund Anticipation Loan) Refund Anticipation Loan (RAL). If you qualify you can receive a loan in the amount of your anticipated federal income tax refund in as little as 24 hours with a Refund Anticipation Loan (RAL). You can have all bank fees and other charges deducted from your loan proceeds, so no payment is required up front. Bank fees and other charges deducted from loan proceeds.
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